Frequently Asked Questions
Can I sell my lease?
Yes! The leasing office has the necessary paperwork to begin the lease transfer process. Please be sure to let the office know if you are planning on moving to avoid any additional fees if you abandon your unit.
Can I hang things up on my walls?
Yes you can, but only use small finishing nails and pins. Notify the office if you plan on using screws or larger nails to hang up any items or shelves that require more support. In addition, prior to you moving out, you will need to contact staff to fill in any holes or abbrasions to walls during the duration of your stay at College Crest.
When do I get to know who my roommates are?
We will email out residents 2-3 weeks before move-in with the contact information of your official roommates.
How do I submit a maintenance request?
You can do this through the resident portal app! Be sure to let your roommates know what you’ve requested maintenance on and when.
How does parking work?
There are two parking lots available first come first serve.
How does the mail work?
USPS, UPS, and FedEx brings all mail to the office which we will sort for you and hold until you come and pick it up.
Is there a security deposit?
No. We charge $150 for your application fee, which is nonrefundable, but no additional deposit is required!
Are the units furnished?
We have funished and unfurnished options available!
If my unit comes furnished, can I move my furniture?
Yes and no. You are more than welcome to rearrange your furniture within your space! However, you may not move any furniture from your unit and will be charged if applicable.
How does my lease payment work?
Your lease is split between 12 monthly installments based upon the length of your lease. Your monthly installment is due on the first of each month. You can make these payments through your online portal.
What condition does the apartment have to be in when I move out?
Other than normal wear and tear, your unit needs to look exactly as it did when you moved in! Be sure to fill out the move-in condition form on the your move-in day!
What are your rental qualifications?
In order to sign a lease, it is necessary for you or your guarantor to have a monthly income equal to or exceeding three times the rent amount, as well as a minimum credit score of 600. If you do not meet these qualifications, we have partnered with Leap Easy to assist renters to get approved. Click this link to get started with Leap! Click here to get started!
What keys will I be provided?
Depending on your unit floorplan you will receive 1 to 3 keys, one of which will be the key directly used for your apartment room.
Do I need to get utilities set up in my own name?
No, we charge a flat rate utility fee and take care of it for you!
Do you require renters’ insurance?
Yes, we have partnered with Foxen to assist with this process. Foxen is only $14 a month and will cover severe damage caused by residents.
How close are you to campus?
We are just 1.2 miles away from campus!
Are you pet friendly?
Yes! We allow for all well behaved cats and dogs of any size or breed. An addition $300 deposit, refundable $150 Pet Deposit and nonrefundable $150 Pet Rent Fee. $25 will also be added to each month rent.